Reference

How mitto99 Handles Your Personal Information

This page sets out exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our platform — and how we keep it safe.

Account data protectionWallet privacy — DANA, OVO, GoPayCookie controlsData retention policyYour right to request changes

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What We Collect and Why We Use It

mitto99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on mitto99, we collect the details you submit — your name, email address, and contact number. When you fund your account through DANA, OVO, or GoPay, we record transaction references needed to confirm your deposit and link it to your account

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balance. We do not store your full wallet credentials or PIN. We use this data to process your account activity, respond to support requests, and keep your session secure. We also collect device and browser signals automatically — these help us detect unusual login attempts and
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protect your account from unauthorised access. If you contact our support channel, the conversation record is retained so we can follow up accurately. Players in Semarang and elsewhere in Indonesia can request a copy of their stored data at any time through our account support path.
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Data is not sold to third parties and is not used for any purpose outside of operating your account and meeting legal obligations where applicable under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply account-level security measures across every session on mitto99. These cover how data moves between your device and our servers, how long we keep different types of records, and who inside our operation can access them. Each area below reflects an active practice, not just a policy statement.

Encrypted Data Transfer

All data sent between your browser or mobile device and our platform travels over SSL encryption. This applies to account logins, OTP verification steps, and payment confirmation pages.

Cookie Use and Controls

We use session cookies to keep you logged in and analytical cookies to see how the account dashboard is used. You can adjust cookie preferences through your browser settings at any point.

Retention and Deletion

Account data is kept for as long as your account remains active and for a period after closure as required under applicable local law. You may request early deletion where the law permits it.

Access Control Inside Our Team

Only staff with a direct operational need can access your account data. Wallet references from DANA, OVO, or GoPay transactions are accessed only to resolve payment queries.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how we handle your data, want to update your account details, or need to request deletion of your information, our support team is the right place to start. We aim to respond to all data-related requests through the channels below and will confirm receipt before proceeding with any change.

Your Privacy Questions Answered

These are the questions we hear most often about how mitto99 handles account data, wallet records, and your rights as a user. If your question is not here, reach us through live chat or the email path in your account settings.

We collect your name, email address and contact number at registration. No payment credential, wallet PIN or bank password is collected or stored at any point during sign-up.

We record transaction reference numbers from DANA, OVO and GoPay to confirm deposits into your account. We do not store full wallet account numbers, PINs or access credentials.

Yes. Submit your request through live chat or the support email in your account settings. We verify your identity first, then provide a summary of the data we hold for your account.

We keep your data for a period following account closure as required under applicable local law. You can ask our support team for details specific to your account region and situation.

We do not sell your data. We share information only with service partners directly involved in running your account — such as payment processors handling DANA, OVO or GoPay transactions — and only as needed.

Basic details like your linked contact number can be updated in your account profile. For changes to your registered email or wallet reference, contact us through live chat so we can verify the update securely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions Accountmitto99 Login

How mitto99 Handles Your Personal Information

How We Protect and Manage Your Data

Encrypted Data Transfer

Cookie Use and Controls

Retention and Deletion

Access Control Inside Our Team

Reach Us About Your Privacy

Your Privacy Questions Answered

01 What personal data does mitto99 collect when I register?

02 Does mitto99 store my DANA, OVO or GoPay wallet details?

03 Can I request a copy of the data mitto99 holds on me?

04 How long does mitto99 keep my account data after I close my account?

05 Does mitto99 share my data with third parties?

06 How do I update or correct my account information?

Privacy Policy

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